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Old Earth New Age Store: Terms and Conditions

Shipping on all over-seas orders... click here


For your protection...
All payments go through the PayPal website. Old-Earth is completely secure using Pay Pal SSL Certificate and encryption.

Secure Shopping


Shipping on all over-seas orders... click here

US Shipping Fees...
see chart

Old Earth New Age Store: Terms and Conditions & How to Order...

To Order you may do any of the following:

  • Use the easy Pay Pal buttons on the web site - your order is automatically calculated - safely and quickly
  • E-mail your order to me at calya@old-earth.com
  • Call me at (401)-284-6253 and I will take your order by telephone.
    If I cannot get to the phone, simply leave a message and I will get back to you.
  • Send me your order by mail at:
    Old-Earth.com
    374 Spring Street PO Box 68
    Rockville, RI, 02873

    Use the shipping fees in the chart below.

Payment Methods:

  • Use your credit card on Pay Pal or send an e-check through Pay Pal
  • I accept personal checks or bank checks. This is slower as we must wait until the checks clear.
  • Cash is not accepted, unless pre-approved.

Shipping on US orders:

Your order:

From

To

Shipping Charge

$0.01

$9.00

$4.00

$9.01

$50.00

$7.50

$50.01

$150.00

$14.50

$150.01

$250.00

$20.00

$251.00

$and over

FREE SHIPPING

I ship by US Postal Service-1st Class, Priority Mail and Flat Rate Priority for orders in the USA.
Usually orders ship within 48hrs.

Orders being shipped outside of the Continental 48 states of the USA,
You will be emailed the shipping fee when your order is processed. Read more below...

Because I have no way of determining the items you will order or the size of the box necessary, I cannot give a flat shipping estimate until your order is packed.

When your order is processed, I will pack and weigh your items and send you an email with your shipping options for 1st Class and Priority detailing the price and time it will take to get to you.

You then choose, email me your choice and I send you a Pay Pal invoice for the shipping. Your items will ship whent he shippin gpayment completes.

You will be charged the amount necessary to get your order to you through the USPS and US Customs.
You will be contacted by e-mail to approve the amount and to send the extra amount through PayPal first then we will ship your order. Customs requires your information and phone number.

Please note that there is no way for us to guarantee delivery of your shipment once the package leaves the United States.
Also we cannot control whether customs will delay your order or for how long. You may be charged an import duty on your purchase and this varies from country to country.

It is best to check with your own Postal Department for details.

United Kingdom customers may be charged a VAT charge and duty taxes. You are responsible for these charges. We have no control over any additional charges or customs fees that you may incur.
Please visit HM Customs and Excise web site should you need more information.

Our mailing address is:
Old-Earth.com
PO BOX 68
Rockville, RI, 02873
USA

Telephone: 401-284-6253

Mon-Fri 10am-4pm EST

If we cannot answer, please leave us a message and someone will get back to you. OR send an e-mail: calya@old-earth.com

Return Policy

  • broken or damaged? ...may be returned for a full refund
  • including original and return shipping by item
  • notify us immediately by e-mail at: calya@old-earth.com
  • we will e-mail you a special RMA code
  • Refund will be issued to card used for purchase through Pay Pal when we receive the goods

Other Returns will be accepted if you have e-mailed us for a
Returning Merchandise Authorization code,(RMA), within five(5) days of the receipt of goods.

  • Original shipping and return shipping are not refundable
  • Items with safety seals, such as CDs, and oils,
    will not be accepted for return if the seal is broken
  • No returns are accepted without authorization:
    contact us at: calya@old-earth.com

Cancellation

Any order may be cancelled prior to shipping for a full refund through Pay Pal to the card used to place the order. If the order has shipped you will be refunded cost of merchandise only and must then follow the Return Policy.



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